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Digital services shipping policy.
Tondku LLP ("GrowCo") provides digital services only and does not deal with physical products.
Service Delivery
- Digital assets, including video content, reels, and thumbnails, are delivered through designated platforms (Monday.com, Frame.io).
- Customers will receive content as per their service plan.
Turnaround Time
- Initial work begins within 2-3 business days after a request.
- Revisions must be requested within 48 hours of delivery, after which the work is considered automatically accepted.
Service Modifications & Customization
- All service plans are customizable based on the creator's needs.
- GrowCo reserves the right to enhance or modify services at its discretion.
Non-Delivery Policy
- In the unlikely event that GrowCo is unable to deliver content due to unforeseen circumstances, customers will be notified, and an appropriate solution will be provided.
Contact Us
For any service-related concerns, please contact team@grow-co.net
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