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Digital services shipping policy.

Tondku LLP (GrowCo) — Last updated 17/03/2025

Tondku LLP ("GrowCo") provides digital services only and does not deal with physical products.

Service Delivery

  • Digital assets, including video content, reels, and thumbnails, are delivered through designated platforms (Monday.com, Frame.io).
  • Customers will receive content as per their service plan.

Turnaround Time

  • Initial work begins within 2-3 business days after a request.
  • Revisions must be requested within 48 hours of delivery, after which the work is considered automatically accepted.

Service Modifications & Customization

  • All service plans are customizable based on the creator's needs.
  • GrowCo reserves the right to enhance or modify services at its discretion.

Non-Delivery Policy

  • In the unlikely event that GrowCo is unable to deliver content due to unforeseen circumstances, customers will be notified, and an appropriate solution will be provided.

Contact Us

For any service-related concerns, please contact team@grow-co.net

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